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FAQ

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FAQ

FAQ

Frequently asked -questions

Please reach us at shane@winnionpondtunes.com if you cannot find an answer to your question.

Cancellation Policy

You may cancel at any time. If you cancel within 14 days, you will receive a full refund of your deposit, anything less than 14 days no deposit will be refunded. A deposit will be 100% refunded in case of thunder/lightning and heavy rain on your chosen date. If a date change is needed, we will do our best to accommodate

Down Payment

A $250 down payment is required to book your date. Payable by credit card over our online booking system. In case of cancellation, your deposit will be refunded.

Where do you pick up guests?

We typically pick our guests up at the public docks located next to Weirs Beach. Other locations include the town docks located in Meredith or any hotel that allows us to dock our boat.

What do we provide?

We provide a captain and first mate to assist with our guests’ needs on all charters. We provide tubes and a large water mat for lounging in the water at sand bars. We can provide a cooler and ice upon request. Boat carries paper plates, paper towels and utensils as well. 

What do guests need to bring?

Guests should bring sunscreen, towel, food, cooler and beverages.

Are your prices all inclusive?

Yes, our prices are all inclusive. If you feel our crew did an amazing job, we do accept tips.

Do we need to bring life jackets?
No, you don’t have to bring life jackets. Life jackets are required to be worn by guests under 13 years of age. If you have a child’s life jacket that is comfortable for your child, we encourage you to bring it.
Can we bring alcohol on the boat?
Yes. The advantage of renting a captained charter is that you can sit back, relax, and enjoy an alcoholic beverage without having to worry about operating the boat.